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Yes, you can return your order within the 14 days after receiving.
If you want to return your order, we kindly ask you to contact us over mail (shop@pomme-pidou.com) with the subject “return #order number”. If your request meets the return policy, we will send you the return label that you can stick on the box. Bring your return package to the nearest post office and wait until we confirm the arrival of your package at our headquarters in Bruges.

Return address:
Pomme-Pidou
Pathoekeweg9B/11
8000 Brugge
Belgium

No. It is impossible to return any personalized items because they’re made just for you.

Pomme-Pidou will repay the corresponding price within the 30 days. If after that period of time you have not received your money, please contact us and we will find out where we’ve gone wrong. Write an e-mail to shop@pomme-pidou.be and mention “repayment #order number”.