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(*) product not guaranteed available in every selling point.
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Yes! Just like real animals, the Pomme pidou pets don’t enjoy too much sunlight. So instead of having a sunburn like we do, the colour of your Pomme pidou animal fades and gets lighter if he/she stands in the sun for too long.
No, as a matter of fact, the Pomme pidou animals hate water! If you let your animal drown in water, the print might come off or fade. There are two exceptions. First of all the Bloomies: they can handle a bit of water because we’ve applied a water decal technique. So don’t let your flowers or herbs dry out! Also the Aniwalls can support some water as they are rustproof. However, you shouldn’t leave them outside in stormy weather, you wouldn’t do that to an actual animal neither, would you?
The slot in the piggy bank allows coins up to 3.8 centimetres width which should cover all the available coins. If however you find out that your precious money doesn’t fit in the slot, please let us know by emailing to email@example.com.
You can change or cancel your order as long as it’s not dispatched. Once your package is ready to be sent, the order cannot be changed anymore. If you want to do some changes or cancel your order, we recommend you to call us (tel.) as soon as possible and we will see if changes can be made. We do warn you that personalized items cannot be changed or cancelled once the personalization is finished.
There are two ways to check the authenticity of your Pomme pidou piggy bank. All of our piggy banks come with a little passport on their necks that tells you the name of your pet and wears the Pomme pidou label. However, it is possible that the passport got lost overtime so then you can check if there is a Pomme pidou stamp on the cap on the bottom of your piggy bank. Do you see our brand name and label? Congratulations! You’re the lucky owner of a real Pomme pidou pet!