(*) product not guaranteed available in every selling point.
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Yes! Just like real animals, the Pomme pidou pets don’t enjoy too much sunlight. So instead of having a sunburn like we do, the colour of your Pomme pidou animal fades and gets lighter if he/she stands in the sun for too long.
No, as a matter of fact, the Pomme pidou animals hate water! If you let your animal drown in water, the print might come off or fade. There are two exceptions. First of all the Bloomies: they can handle a bit of water because we’ve applied a water decal technique. So don’t let your flowers or herbs dry out! Also the Aniwalls can support some water as they are rustproof. However, you shouldn’t leave them outside in stormy weather, you wouldn’t do that to an actual animal neither, would you?
You can change or cancel your order as long as it’s not dispatched. Once your package is ready to be sent, the order cannot be changed anymore. If you want to do some changes or cancel your order, we recommend you to call us (tel.) as soon as possible and we will see if changes can be made. We do warn you that personalized items cannot be changed or cancelled once the personalization is finished.
At every product page you can see if the product is in or out of stock. If the product is not in stock, it will be mentioned on the product page or taken off the website.
No, unfortunately we cannot personalize all items. First of all we have to mention that personalization is only possible at our online shop and not in physical shops. Next to that we cannot personalize all piggy banks because each product requires special care. For now you can personalize all small and large piggy banks of the Original-collection and if we cannot guarantee a beautiful result with personalization, we do not sell them to you. That’s why even some piggy banks cannot be personalized. The personalized greeting cards on the other hand, can be added with the purchase of any product that we offer online.