(*) product not guaranteed available in every selling point.
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Yes! Just like real animals, the Pomme pidou pets don’t enjoy too much sunlight. So instead of having a sunburn like we do, the colour of your Pomme pidou animal fades and gets lighter if he/she stands in the sun for too long.
No, as a matter of fact, the Pomme pidou animals hate water! If you let your animal drown in water, the print might come off or fade. There are two exceptions. First of all the Bloomies: they can handle a bit of water because we’ve applied a water decal technique. So don’t let your flowers or herbs dry out! Also the Aniwalls can support some water as they are rustproof. However, you shouldn’t leave them outside in stormy weather, you wouldn’t do that to an actual animal neither, would you?
The creation products always starts with sketches of new products and the creation of new prints. Once we’ve selected the novelties, we can go over to the action production process starting with the moule in which we pour the ceramic. Then they enjoy a warm oven and they’re decorated with our prints one by one and by hand! Afterwards, all eyes, mouths, golden details, etc. are painted on the animals. All piggy banks, Bloomies and items from the Funny collection are made out of ceramic, while the Aniwalls are made out of resin. So watch out, all items are fragile and should be handled with care.
No, you don’t need an account to buy online, however we do recommend you to create one if you would like to be informed of all promotions and novelties. Creating an account is quick and efficient! If you don’t want this, you can buy your Pomme-Pidou pet online by completing the needed personal information like your address to fulfil your purchase without making an account.
You can change or cancel your order as long as it’s not dispatched. Once your package is ready to be sent, the order cannot be changed anymore. If you want to do some changes or cancel your order, we recommend you to call us (tel.) as soon as possible and we will see if changes can be made. We do warn you that personalized items cannot be changed or cancelled once the personalization is finished.